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Database Studio 7.9.08.09 - Could not access to user management; Deleting old settings and reinstallation did not bring a change --> database studio deinstallation cannot be performed anymore

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Hi Community,

 

for a few months I have been struggling with a  SAP Max DB database Studio issue and finally, I had to give up the idea of being able to fix this on my own. I am desperately seeking for help and I hope that you may be able to give me a hint, advice or even a solution.

 

This is what happened:

 

I used to run Windows 7 on 32bit. I also had Database Studio installed - which was running fine then.

 

After a harware upgrade, I am running now Windows 7 on a 64 bit System. All my files from my local disk (C:\) have been restored and copied onto my new system.

 

I reinstalled Database Studio Version 7.9.08.09 onto my new System.  Buton the first try to start the program I received the error that said "Could not Access to user Management.See Window -> Show View-> Event Log Viewer for more Details."

However the Event Log Viewer was empty.

 

After searching the web for a solution, I followed the advice given in this community and deinstalled Database Studio and deleted the C.\Users\MyAccount\sdb folder manually.

I reinstalled Database Studio and started it as Administrator.

However, the error is still appearing.

 

And, what makes it even worse is : now I am not able to uninstall Database Studio anymore.

When I run SAP MaxDB Installation Manager and select the instance of database Studio to be uninstallled I am receiving the error:

"ERR: Unhandled Exception: Can't call method: "GenPackageList" on an undefined value at SDB/Install/Gui/Dialogs/SelectInstance.pm line 328"

 

Any advice is highly appreciated.

 

 

Thanks,

 

Agnieszka


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