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How to Recover Maxdb "control" user password?

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Good day;

 

We are trying implementing the latest SAP LiveCache release.

Unfortunately, we canu2019t do this since the password of users control, superdba, and other maxdb database default users are not known. This is becoming a real problem by time since no one can login to this database using the database manager application, hence, no one can administer this database properly.

 

The LCA, LDA, LEA connection between SAP SCM instance DSC and liveCache instance DSL, however, are already set up correctly and connection is healthy between DSC and DSL but the password used for this connections is unknown.

 

Is there any way SAP could help us on recovering the lost passwords of the users control and superdba without the need to trash the liveCach database and recreate it again as this is not acceptable by the

business users.

 

 

Thanks,

 

Ahmad,,,


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